Customers
Customers and loyalty
A customer’s whole history on one record: bikes, repairs, purchases, points. Their loyalty card lives on their phone, and follow-ups go out at the right time.
Cycles Dupont2,840 pointsYellow jersey
Thanks, Camille! A few words on Google?
Reminder: annual service in 3 weeks
01Complete customer record
Bikes owned, history, notes, tags.
02Loyalty card in the app
QR code or barcode scanned at checkout, points and tier always at hand.
03Service reminder
12 months after purchase or the last service.
04Consent on record
Texts and e-mails only go to customers who said yes.
How it works
- 1Offer the card at checkout.
- 2Points add up with every purchase or repair.
- 3Follow-ups go out on their own.